jt999's Privacy Policy

Last Updated: January 2025

1 Introduction and Scope

jt999 operates an online gaming and betting platform for Bangladeshi users. This privacy policy explains how we process your personal information — which you provide at the time of registration, while using your account, or when contacting us.

This policy applies to the website https://jt999app.cam and all services operated under it. If you use our mobile application, this policy applies equally in that case as well. We are not responsible for the privacy practices of any third-party websites or services outside the scope of this policy.

2 What Information We Collect

2.1 Information Provided Directly by You

When you open an account at jt999, make a deposit, or contact support, the following information may be collected:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, or bank account number)
• Your preferred language and method of contact

2.2 Automatically Collected Information

When you use our website or app, certain information is automatically recorded through technical means:

• IP address and device type
• Browser type and version
• Time of site access and session duration
• Which pages you visited, how long you stayed, and which games you played
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may also receive certain information from trusted third-party service providers. In such cases, that information is used only for the specific purpose and is not retained unnecessarily.

3 Purpose of Using Information

jt999 uses your personal information for the following legitimate purposes:

• Account Management: Completing registration, verification, and login processes.
• Financial Transactions: Securely processing deposits and withdrawals.
• Customer Support: Resolving your issues via live chat or email.
• Bonuses and Promotions: Correctly applying offers available to you.
• Security: Preventing fraud, money laundering, and unauthorised access.
• Responsible Gaming: Identifying unusual gaming behaviour and providing appropriate assistance.
• Service Improvement: Analysing user experience to make the platform better.

We never use your information beyond this list, and we ensure the necessary legal basis before using it for any purpose.

4 Sharing and Disclosure of Information

jt999 does not sell your personal information to any third party. However, in specific circumstances, limited information may be shared with the following parties:

4.1 Service Provider Partners

Necessary information is shared with trusted technology partners to handle payment processing (bKash, Nagad, Rocket, etc.), identity verification, and cybersecurity. These partners are bound by the terms of our agreements and may not use this information for their own purposes.

4.2 Legal Obligations

If we receive a lawful directive from a competent court or government authority, we are legally required to provide the necessary information. In such cases, we disclose only the information directed — nothing more.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may pass to the new ownership. In that case, the protection of information will continue in accordance with the terms of this privacy policy.

5 Cookies and Tracking Technologies

Our website uses cookies — these are small text files stored in your browser. Through cookies, we maintain your login session, remember your language preference, and analyse site usage.

We use three types of cookies:

• Essential Cookies: Essential for the core functionality of the site — disabling these will prevent the site from working properly.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Collect statistics to understand traffic and user behaviour.

You can control or disable cookies from your browser settings, though some features may then be limited.

6 Data Retention and Security

jt999 applies industry-standard security measures to keep your information secure. All sensitive data is transmitted via SSL encryption, and data stored on servers is also kept in an encrypted state.

We retain your information for as long as your account is active and as needed to provide services. After account closure, some information may be retained for a set period for legal obligations or dispute resolution purposes.

No matter how strong the security measures, it is not possible for anyone to guarantee 100% security on the internet. We therefore ask that you do not share your password with anyone and immediately notify our support if you notice any suspicious activity.

7 Your Rights

As a jt999 user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information be updated.
• Right to Erasure: In certain circumstances, you may apply to have your information deleted.
• Right to Restrict Processing: You may object to the use of your information for a specific purpose.
• Right to Portability: You may request your information in a structured format.
• Right to Opt Out of Marketing: You may opt out of promotional communications.

To exercise these rights, contact our support team 24/7 via live chat or email.

8 Protection of Children and Minors

jt999's services are for persons aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of account verification, and any account identified as belonging to a minor is closed immediately.

For more details on responsible gaming, read our Responsible Gaming Guidelines, which discuss various protective measures in detail, including age verification, setting limits, and self-exclusion.

9 International Data Transfers

Some of our technology partners may process data on servers located outside Bangladesh. In such cases, we ensure that the level of data protection is consistent with this policy and that it is made mandatory through contractual agreements.

For international transfers, we always ensure the necessary protective measures are in place and maintain strict contractual obligations to prevent misuse of data.

10 Marketing Communications

If you have given consent at registration or at a later time, jt999 may inform you about promotional offers, new games, bonuses, and other updates. It is possible to opt out of such communications at any time — by following the link in the footer of an email or by notifying the support team.

Opting out of marketing communications will not stop important account-related messages — such as transaction confirmations or security notifications — from reaching you.

11 Third-Party Links and Services

In some cases, our platform may connect to third-party payment gateways or game providers. These external services have their own privacy policies, for which jt999 is not responsible. It is therefore advisable to read their own policies before interacting with such third parties.

12 Changes and Updates to This Policy

jt999 reserves the right to amend this privacy policy as needed. For any significant changes, we will notify you via your registered email or on the platform. Continued use of the service after changes are made will be considered acceptance of the new policy.

To maintain transparency about the date of changes and the sections amended, we always show the "Last Updated" date at the top of the page.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: 24 hours a day, 7 days a week, in Bengali and English
• Email: [email protected]

We generally try to respond as quickly as possible after being contacted. More information about the company and our services can be found on our About Us page.

For answers to common questions, visit our FAQ section, where answers to frequently asked questions about accounts, payments, and security are compiled.